About Us

Driving innovation in your retail stores, we’re the experts in transforming store operations with clever technology. Enhancing core processes like shelf edge labelling, sale markdown, click & collect, and stock management, we will help you drive efficiencies, improve customer service and ultimately make more money.

Our Mission

Put smart technology in the hands of store colleagues to improve the retail experience, remove friction to drive efficiency and save time, and empower them to spend more time with your customers – all leading to increased sales.

From shelf-edge labelling to sale and price markdown, click and collect to stock management and even food allergen labelling, our solutions innovate stores to drive improved customer experience, colleague satisfaction, and ultimately greater profits.

The TPP Retail Way

A true partner, we’re interested in your long-term digital vision. Taking the time to get to know you and your business, we get under the skin of your retail operations challenges to create a solution that will make the life of store colleagues better.

Offering an end-to-end managed service that removes friction and makes life easy, your store colleagues are empowered to maximise their time with your customers.

We’re proud of our long-standing relationships with many leading UK retail brands.

Part Of Something Bigger

 

TPP Retail Logo
Pen Mobile Logo
Labelzone Logo

 

A collective of technology experts, our Group keeps on growing. Pen Mobile, a leading supplier of mobile computing and auto ID hardware to the warehousing, manufacturing and logistics sectors, joined the group in 2019 and we acquired labelling and identification specialists, Labelzone, in early 2023. Together, we offer an extended range of services through increased capabilities and boosted resource to better service the technology needs of our growing customer base.

We’re united in our mission to deliver smart technology solutions that transform everyday processes and simplify operations, we help businesses run better and achieve more.

Global Reach

Some Of Our Team

James Ussher-Smith

James Ussher-Smith

Managing Director

Simon Clapperton

Simon Clapperton

Sales Director

Emma Winn

Emma Winn

Head of Marketing

Jim Johnson

Jim Johnson

Head of Technical Services

Alex Prattent

Alex Prattent

Head of Development

Ben Jones

Ben Jones

Strategic Account Manager

Andrew Parle

Andrew Parle

Solution Manager

Ellie Smith

Ellie Smith

Account Manager

Claire Nelson

Claire Nelson

Service Desk Manager

David Germain

David Germain

Technical Engineer

Kayley-Ann Spencer-Cook

Kayley-Ann Spencer-Cook

Technical Analyst

Abbie Lawrence

Abbie Lawrence

Project Manager

Lauren Bone

Project Manager

Meg Trickett

Meg Trickett

Managed Services Data Analyst

Natalie Leahy

Natalie Leahy

Developer

Kenny Bakare

Kenny Bakare

QA Tester

Joe Spink

Joe Spink

Junior Developer

Jayne Jones

Jayne Jones

Sales Support Manager

Paul Errington

Paul Errington

Sales Support

Serena Pearson

Serena Pearson

Label Specialist

James Dear

James Dear

Marketing Designer

Lauren Johnson

Lauren Johnson

Finance & Purchasing Manager

Chad Clark

Chad Clark

Finance Assistant

Liam Wilkinson

Liam Wilkinson

Service Desk Analyst

Sam King

Sam King

Service Desk Analyst

Jason Schofield

Jason Schofield

Warehouse Operative

Ryan Hodson

Ryan Hodson

Warehouse Operative

Jacob Esgate

Jacob Esgate

Warehouse Operative

Let’s Innovate Your Retail Operations Together

Sign Up For More

Stay up to date with the latest in retail technology with news and insights sent straight to your inbox.